This role is part of the Better Together team, offer Carers Assessments to carers referred into the service. Assessments may take place over the telephone, in carers’ homes, in our offices or at other locations by arrangement. The Carers Assessments team will also facilitate access to the Care Well Fund and support carers in crisis.
Duties and responsibilities:
To receive referrals for Carers Assessments from Cheshire West and Chester Council, making initial contact with carers (typically within 5 working days)
Arrange mutually agreed appointment times and locations with carers
Undertake Statutory Carers Assessments, uploading onto agreed systems
Make any resulting referrals to staff within the Better Together service and other external organisations as required
Complete reviews after 8 - 12 weeks to monitor outcomes
Ensure the safety of carers and those they care for, making appropriate referrals for assessment or safeguarding purposes using agreed processes
Staff the contact line one session per week (4 hours)
Facilitate applications for the Care Well Fund
Offer additional support to carers in crisis
Always promote the needs of carers, showing understanding and empathy
To keep records of all referrals and contact with carers using Upshot database
Keep in regular contact with relevant staff from Cheshire West and Chester Council
To attend appropriate training, supervision and awareness sessions as required
Follow safeguarding procedures and report concerns to the relevant authorities
Undertake any other duties necessary to support Cheshire & Warrington Carers Trust as required by the Service Lead, Management team and the Board of Trustees
Holiday Entitlement: 23 days p.a. plus Bank Holidays (pro rata). An additional 3 days holiday pro-rata is awarded betwee Christmas and New Year. This entitlement increases based on length of service (see staff handbook)
Area of work: This post is based in our Chester office with regular travel across Cheshire West (mileage allowance payable for these journeys away from office base)
Interviews will take place week commencing 15th December 2025.
For more information, please contact: recruitment@cheshireandwarringtoncarers.org
Or call 0300 102 0008
