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Host Organisation: Oxfam (Macclesfield)

Be part of a fun team and help end world poverty by serving customers and increasing sales in our Macclesfield shop!

Opportunity Interests: Advocacy Services, Crisis or disaster relief, Refugees, people seeking Asylum and immigrants, Social and Community Care
Type of Activity: Retail
Location: Macclesfield
Days and Times for the Opportunity: Monday AM, Monday PM, Tuesday AM, Tuesday PM, Wednesday AM, Wednesday PM, Thursday AM, Thursday PM, Friday AM, Friday PM, Saturday AM, Saturday PM, Sunday AM, Sunday PM

Do you have the basic customer service skills to help us to end world poverty?

Our attractive shop in Macclesfield Town Centre sells a range of donated items, including clothes, accessories, books, gifts, music and homewares.

Our shop team work hard to raise as much money as possible from every item that is donated and serving and helping customers in a friendly and professional way on our shop floor is a key part of what we do.

We are looking for enthusiastic Customer Service Volunteers to join Shop Manager Emma and her friendly team.

This would suit anyone with an interest in retail, or simply a love of charity shops and our work!

The role could be perfect for someone wishing to gain valuable experience and skills for their CV, or somebody who would simply like to be part of an exciting, innovative and friendly team of like-minded people.

Full training will be given, so previous experience is not essential.

Volunteer Commitment: Short Term
Is a DBS check required for this role?: No
Skills and Qualifications Required:

Key Skills Desired:
• Friendly and engaging manner, enjoying working with people
• A passion and enthusiasm about volunteering and Oxfam's values
• Competent use of till systems preferable
• Experience of working on own initiative and as part of a team preferable
• Desire to learn or develop new skills
• Willingness to undertake training as and when required
• Attention to detail / figures

Are there any Gender or Age Restrictions?: Yes
Details of Gender or Age Restrictions: 14+
Do you have disabled access to the areas a volunteer would be sited?: No
Do you pay expenses?: Yes
If yes, for what and at what rate?:

Reasonable travel and subsistence for full day shifts.

What support is available for the volunteer?:

Full training and team environment

What training is available for the volunteer?:

• Health and Safety Training
• Full Inductions
• NVQs in Retail and Customer Service
• Individual progression plans, if desired.