Host Organisation: St Luke's Hospice

Befrienders provide companionship to a person (client) who has a palliative condition. The Befriending relationship provides the client with additional social support by developing an emotionally supportive relationship, helping the client to feel less isolated and more connected to their community.

Opportunity Interests: Men, Older People (60+), Women
Type of Activity: Befriending
Location: Alsager, Holmes Chapel, Middlewich, Nantwich, Sandbach, Outside of Cheshire East
Days and Times for the Opportunity: Monday AM, Monday PM, Monday EVE, Tuesday AM, Tuesday PM, Tuesday EVE, Wednesday AM, Wednesday PM, Wednesday EVE, Thursday AM, Thursday PM, Thursday EVE, Friday AM, Friday PM, Friday EVE, Saturday AM, Saturday PM, Saturday EVE, Sunday AM, Sunday PM, Sunday EVE

Services and activities will vary as they are tailor-made for each individual befriending relationship, but may include:
• Visiting clients, usually at their home on an agreed date/time
• Offering consistency, regular visits, giving the client something to plan for and look forward to
• Providing practical help, e.g. supporting them to get to an appointment, walking their dog, making them a sandwich.
• Providing companionship, e.g. listening, talking, reading and sharing activities
• Providing a comforting presence, emotional support and human contact- being present
• Providing opportunities for engagement in social activities within the community
• Offering support whilst respecting a person’s independence and dignity
• Working closely with the client’s family and carer
• Offering respite for family/carers
• Assisting, were appropriate with trips and visits, such as the garden centre, library etc.
• Signposting the client/carer to other agencies (with the support of the Coordinator)
• Maintaining documentation as required
• Communicating and report regularly to the Coordinator
• Informing the Coordinator if you have any concerns or worries

• Attend all mandatory training sessions appropriate to your role
• Attending induction, training, team catch up sessions and 1:1 catch up’s

• Personal Care
• Any manual handling including heavy household task or heavy shopping
• Administer or give any advice regarding medication
• Giving advice regarding legal or financial affairs
• Or any other task that you feel uncomfortable with

• Experiencing the satisfaction and fulfilment that is derived from making a positive
contribution to the well-being of an individual, their family and your local community
• Getting to know fellow Befrienders and clients and growing your personal network in your local community
• The opportunity to enhance your communication skills and gain a greater understanding of life-shortening illnesses
• Access to training and on-going support to ensure your experience is fulfilling and rewarding

Volunteer Commitment: Long Term
Is a DBS check required for this role?: Yes
Skills and Qualifications Required:

No qualifications are required
• Strong listening skills
• Strong communication skills
• Able to work independently
• Sensitivity and respect for others whose values and beliefs may differ from your own
• A high level of self-awareness
• A desire to improve the quality of life of others with life shortening illnesses
• Good literacy skills
• Patience, adaptability, flexibility and a willingness to help others
• Reliable, honest, and able to commit to regular, on-going visits
• A commitment to working in a manner that safeguards all
• Able and happy to work on your own while remaining part of a larger team
• A commitment and ability to work in a confidential and non- judgmental caring manner
• A commitment to undertake an induction and attend necessary training and support sessions
• An ability to work within the policies, procedures and guidelines of St Luke’s Hospice, including Lone Working and H&S

Are there any Gender or Age Restrictions?: Yes
Details of Gender or Age Restrictions: Befrienders need to be 18yrs and above
Do you have disabled access to the areas a volunteer would be sited?: No
Do you pay expenses?: Yes
If yes, for what and at what rate?:

Fuel - 45p per mile

What support is available for the volunteer?:

• Relevant induction
• Ongoing, relevant training and other development opportunities
• 1:1 and group support
• Reimburse out of pocket expenses, in line with our policy

What training is available for the volunteer?:

There is an induction session followed by regular group meetings, at which training will be delivered, for example Safeguarding, Cancer Awareness, Dementia Friends, Active Listening Skills.....