About the Organisation:

Provide free, impartial, independent and confidential advice on most issues from employment, benefits, housing and debt. The majority of face to face appointments will now be by web chat, telephone and email support.

This service is delivered by 2 organisations
Citizens Advice Cheshire East - covering Congleton, Middlewich, Holmes Chapel, Sandbach, Alsager, Crewe and Nantwich

Citizens Advice Cheshire East North - covering Alderly Edge, Disley, Handforth Knutsford, Macclesfield, Poynton and Wilmslow

Citizens Advice Cheshire East
They have suspended face-to-face advice services across all sites and services for the foreseeable future due to the coronavirus outbreak. However they are still open and ready to deliver information and advice by email and phone:

If you have an issue you’d like help with direct from them, complete this form https://www.citizensadvicece.org.uk/email
and we will be in touch.

Citizens Advice Cheshire East North
They are delivering advice:
Mon to Fri 9:00an - 5:00pm
If you need help ring: 01625 432847 or 01625 708608 or 07756 023 416 Leave a message, they will call back.
For email advice: https://www.citizensadvicecn.org.uk/email

General advice will be given via national Adviceline which people can reach by calling 03444 111 444. This is open Monday to Friday from 9am to 5pm.

People can chat online to an adviser by visiting the Citizens Advice website at citizensadvice.org.uk/contact-us.

People looking for advice on consumer issues (e.g. issues related to products or services you've purchased) can contact the Citizens Advice consumer helpline on 0808 223 1133 or chat online to an advisor on our website.

Anyone seeking to make a new claim for Universal Credit should call the Universal Credit Help to Claim line on 0800 1448444.

Phone: 0344 4111444


Services delivered