Following training, you will be in charge of the door as the first point of contact for our guests, on a rota basis. You will be checking temperatures, asking people to sign in and out, and giving toiletries and period products discreetly.
If you are sociable, quietly confident, confidential, non-judgemental and enjoy meeting people, you could just be the person we are looking for. We run a popular Saturday Kitchen for adults who are homeless and/or vulnerable at Jubilee House in Crewe.
We are looking for volunteers who don’t mind mucking in with a friendly team. Following training, you will be in charge of the door as the first point of contact for our guests, on a rota basis. You will be checking temperatures, asking people to sign in and out, and giving toiletries and period products discreetly. You will be warm and welcoming but also streetwise, making quick and sound judgements about risk. You will understand the importance of boundaries. You will need lots of people management skills and the ability to challenge inappropriate behaviour in a non-threatening way. You will know what to report to the team and when to ask for assistance. You will also collect accurate attendance statistics and feed them back after each session.
All our kitchen roles involve meeting people who need our services, so you
must be friendly and welcoming at all times, assessing need and communicating quickly. Experience working with homeless people is useful but not essential.
• Meeting new people
• Being part of a committed and forward thinking team
• Knowing you are making a real difference locally
• Working with a supportive and innovative manager and Trustees
• Valuable work experience for your CV and work progression outside the charity
• Enjoying a varied role with the opportunity to move between roles depending on skills and experience
For more information please contact michele.parks@Chancechanginglives.org
• excellent organisational skills
• warm hearted
• quick thinking
• good written and verbal communication skills
• ability to manage challenging behaviour
• ability to work as part of a team
• ability to maintain confidentiality at all times
• commitment to work with supervision and to follow instruction
• experience in teaching/social service/health/benefits role useful but not essential
• fluency in English and Eastern European language/s a distinct advantage
For those who live locally, we reimburse public transport fares and travel expenses for travel above home to volunteering base, at the following rates per mile: car users, 45p.
You would be joining a small, friendly team with Trustees & General Manager to support you
Safeguarding training is provided for all staff and volunteers. Additional training as the role demands will be offered.