Host Organisation: Caudwell Children

Caudwell Children are looking for volunteers for our Warm Homes project, supporting the parents/carers of disabled children - providing family support, and helping families to address energy efficiency and affordability, a huge step towards transforming the lives of disabled children.

Opportunity Interests: Children and Young People, Families, People with Disabilities, People with Learning Disabilities
Type of Activity: Administration, Befriending, Providing Advice, Research / Policy, Support / Care Work
Location: From Home - Remote Volunteering
Days and Times for the Opportunity: Anytime

Are you a reliable, dedicated and empathetic person who wants to volunteer with families? Caudwell Children are looking for Disability Energy Champion Volunteers to help with our Warm Homes project- a funded project across several UK cities, supporting the parents/carers of disabled children in their own home, to provide the family support that they need and to help families to address energy efficiency and affordability, a huge step towards transforming the lives of disabled children.

Responsibilities include:
• Providing practical and emotional support to families face to face on a weekly basis (through Zoom and telephone calls during lockdown, though this will eventually move to home visits)
• Learning to understand the specific needs of families with disabled children
• Assisting the charity to expand its reach to families with disabled children in the UK. Providing practical and emotional support to families face to face
• Delivering essential services to help ensure homes are warm and efficiently heated
• Assisting in conducting personalised home surveys, and providing a combination of information and support to understand energy bills, energy improvements and reduce energy costs

Fuel Poverty is an issue facing families nationwide, particularly during this winter lockdown. If you’re looking to gain some experience working with families, energy expertise, research, administration, and communication skills, please click apply.

Suggested commitment of 6 months, 3 hours per week – full training and support provided.

Volunteer Commitment: Long Term
Is a DBS check required for this role?: Yes
Skills and Qualifications Required:

Essential Criteria

• Professional individual
• Empathetic with the ability to liaise with families in need
• Excellent telephone manner and clear communication skills
• Good IT skills, with an understanding of Zoom and Microsoft Office
• Ability to provide advice to families in a professional and objective manner
• Trustworthy and reliable

Desirable Criteria

• Understanding of fuel efficiency would be beneficial however training will be provided
• Previous experience of working/ volunteering with disabled children and their families
• Previous experience of conducting home visits
• Knowledge of local area
• Awareness of services and support available would be beneficial however training will be provided

Are there any Gender or Age Restrictions?:
Do you have disabled access to the areas a volunteer would be sited?: Yes
Do you pay expenses?: Yes
If yes, for what and at what rate?:

We will cover out of pocket travel expenses

What support is available for the volunteer?:

Full training, an induction/taster session, regular supervision sessions, key contacts at the charity available via phone call and Microsoft Teams to provide on-the-go support and advice.

What training is available for the volunteer?:

Full training is provided for this role, including Safeguarding Level 3 - all of our training sessions are available via Zoom