Host Organisation: North West Air Ambulance

Volunteer retail opportunity at Congleton NWAA Charity Shop (and other NW Shops)

Opportunity Interests: Voluntary and Community Sector Support
Type of Activity: Retail
Location: Congleton, Wilmslow, Outside of Cheshire East
Days and Times for the Opportunity: Monday AM, Monday PM, Tuesday AM, Tuesday PM, Wednesday AM, Wednesday PM, Thursday AM, Thursday PM, Friday AM, Friday PM, Saturday AM, Saturday PM, Sunday AM, Sunday PM

Here’s some examples of what you can expect -
• Greeting customers as they enter the shop
• Sorting and pricing stock
• Assisting customers to find the product they are looking for
• Helping to keep the store clean and tidy
• Assisting with stock rotation
• Processing customer details for deliveries or Gift Aid
• Operating the till and dealing with various methods of payment
• Designing eye catching shop and window displays

Our retail volunteers are vital to making our charity shops successful. We are looking for enthusiastic
volunteers who will work well as part of a retail team to provide a professional and friendly face for the
charity and raise vital funds. Whatever you’re interested in, we’ll try to find a role for you.

Volunteer Commitment: Long Term
Is a DBS check required for this role?: No
Skills and Qualifications Required:

Customer Service / friendly
Numeracy / cash handling
Attention to detail

Are there any Gender or Age Restrictions?:
Do you have disabled access to the areas a volunteer would be sited?: No
Do you pay expenses?: Yes
If yes, for what and at what rate?:

Travel, 45p per mile or public transport up to £5 max
lunch paid if volunteering for whole day up to £5 max with a receipt

What support is available for the volunteer?:

Training provided
Peer support
Guidance from shop employees
Contact details for Volunteer Coordinator

What training is available for the volunteer?:

Till and cash handling
stock sorting
steamer use
online training in Manual Handling / Fire safety / GDPR
Other additional training as required