Host Organisation: East Cheshire NHS Trust

Are you confident to answer the phone in a busy ward environment?

Opportunity Interests: Health and Wellbeing services, Older People (60+), People with Mental Health Issues
Type of Activity: Administration
Location: Macclesfield
Days and Times for the Opportunity: Monday AM, Monday PM, Tuesday AM, Tuesday PM, Wednesday AM, Wednesday PM, Thursday AM, Thursday PM, Friday AM, Friday PM

You will be based behind the ward reception desk providing a warm welcome to people arriving on the ward. You will be answering the phone, passing messages on to the staff team and completing any admin tasks that are available.
This is not a patient facing role.

Volunteer Commitment: Long Term
Is a DBS check required for this role?: Yes
Skills and Qualifications Required:

You must have a positive attitude and a confident yet empathetic telephone manner. You will also have good administration skills.
You must have had your covid vaccinations for this role and you must carry out lateral flow tests the night before every volunteering session.

Are there any Gender or Age Restrictions?: No
Do you have disabled access to the areas a volunteer would be sited?: Yes
Do you pay expenses?: Yes
If yes, for what and at what rate?:

Mileage 35p per mile capped at £7 per day
Local bus and train fares to be agreed in advance

What support is available for the volunteer?:

On site volunteer coordinator, ward staff in a welcoming, supportive ward

What training is available for the volunteer?:

Information Governance, Statutory and Mandatory Training, Dementia awareness if reqested