Host Organisation: East Cheshire NHS Trust

Be part of a growing volunteering team at Macclesfield Hospital to help welcome patients and support them to log in to their out-patients appointments.

Opportunity Interests: Health and Wellbeing services
Type of Activity: Befriending, Stewarding / Event Management
Location: Macclesfield
Days and Times for the Opportunity: Tuesday AM, Tuesday PM, Wednesday PM, Thursday PM

This is a new role based in various departments across the hospital. Key areas of work include:
• Welcome patients
• Encourage to use check in kiosk independently
• Support with using check in kiosk if necessary
• Input data into check in kiosk on behalf of patient, if required, with permission
• Promote use of check in kiosk
• Help relieve pressure on hospital reception
• Sign-post to reception or around department if required
• This role may include providing physical assistance to patients using wheelchairs

Volunteer Commitment: Long Term
Is a DBS check required for this role?: Yes
Skills and Qualifications Required:

Good communication skills and confidence using technology.
Two references are taken from individuals who have known you for 3 years.
You must have had your covid vaccinations for this role and you must carry out lateral flow tests the night before every volunteering session.

Are there any Gender or Age Restrictions?: No
Do you have disabled access to the areas a volunteer would be sited?: Yes
Do you pay expenses?: Yes
If yes, for what and at what rate?:

Pay out-of-pocket expenses for travel @35p per mile up to 10 miles each way or public transport and free car parking is provided

What support is available for the volunteer?:

Support is available through the volunteer co-ordinator and other hospital staff

What training is available for the volunteer?:

We provide the following for all volunteers: Statutory and Mandatory Training; Information Governance Training; Check In kiosk training and wheelchair training