The Volunteer Ward Assistant will assist in-patients and staff with day-to-day activities on the ward such as serving meals and refreshments, helping with bed-making and laundry. This is a vital role which helps to improve our patient’s over-all experience by creating a relaxed and friendly environment for patients and their families.
This role may involve assisting at mealtimes with guidance from nursing staff, activities may include: handing out food trays, offering hand gel/hand washing facilities, providing fresh drinks, refilling water jugs, cutting up food, assisting with feeding patients, helping patients complete menu cards, collecting used trays.
Other tasks may include assisting in changing the laundry on the beds to ensure that it is nice and fresh for patients.
• Previous experience of working in a health care setting is desirable but not essential
• Excellent communication and interpersonal skills
• Ability to work independently and seek support where required
• Willing to undertake delegated duties but work on own initiative when required
On-the-job training, as well as well-being training and additional optional training