Host Organisation: Samaritans of South Cheshire

To respond to Samaritans' callers who contact the charity by telephone, email, SMS, and face to face visit.

Opportunity Interests: Advice and Guidance Services, Carers, Children and Young People, Ex-Offenders and Prisoners, Health and Wellbeing services, Lesbian/Gay/Bisexual/Transgender people, Men, Older People (60+), People who are unemployed, People with Disabilities, People with Drug & Alcohol Issues, People with Learning Disabilities, People with Mental Health Issues, Refugees, people seeking Asylum, immigrants, Social and Community Care, Victims of Crime, Women
Type of Activity: Befriending, Counselling, Support / Care Work
Location: Crewe
Days and Times for the Opportunity: Monday AM, Monday PM, Monday EVE, Tuesday PM, Tuesday EVE, Wednesday AM, Wednesday PM, Wednesday EVE, Thursday AM, Thursday PM, Thursday EVE, Friday AM, Friday PM, Friday EVE, Saturday AM, Sunday EVE

Samaritans is available all the time to everyone. Listening volunteers respond to people in despair or distress including those experiencing suicidal feelings. The service is confidential, we do not judge people, and we do not give advice. We provide human contact and the opportunity for callers to explore options.

Volunteer Commitment: Long Term
Is a DBS check required for this role?: Yes
Skills and Qualifications Required:

Empathy and understanding. No qualifications required.

Are there any Gender or Age Restrictions?: Yes
Details of Gender or Age Restrictions: Minimum age to commence training 17.5 years.
Do you have disabled access to the areas a volunteer would be sited?: Yes
Do you pay expenses?: Yes
If yes, for what and at what rate?:

Travel expenses to attend training and call sessions

What support is available for the volunteer?:

All new volunteers are mentored by an experienced listener. Volunteers are supported by their co-worker and by a 'shift' leader. Also our volunteer care team is available to provide personal and emotional support to all listeners at anytime. We are a close group united by our desire to help callers experiencing tough time. We all look out for each other.

What training is available for the volunteer?:

Comprehensive Samaritans' preparation including skills practice. Observation of the work of experienced listeners. Initially a probationary listener supported by experienced listeners.