Supporting EU residents living or working in Cheshire East who may be marginalised or in need of extra help applying to the EU Settlement Scheme.

COVID-19 Update

CVS is still able to give support to EU citizens who would like to apply to the EU Settlement Scheme.

We would recommend that anyone looking for advice or information about applying for the EU Settlement Scheme contacts CVS and we will provide advice. 

At this moment the Home Office is not accepting ID documents by post, in addition, their contact resolution centres are not fully operational and offer a reduced service. In these circumstances, it is probably best for those who will need to send off ID not to make applications at the moment. 

Please contact us for more details.
Phone 01270 763100 Email

CVS nadal może służyć pomocą obywatelom Unii Europejskiej, którzy chcieliby złożyć wniosek
w systemie osiedleńczym dla obywateli UE (EU Settlement Scheme).

Zalecamy, aby każdy kto szuka pomocy lub informacji dotyczących składania wniosku w systemie osiedleńczym dla obywateli UE, skontaktował się z CVS – a my udzielimy porady.

Obecnie Home Office nie przyjmuje dokumentów tożsamości przesyłanych pocztą, a ponadto

działalność centrów obsługi klientów jak również świadczone przez nie usługi są ograniczone. W tych okolicznościach prawdopodobnie najlepiej będzie, aby osoby, które musiałyby wysłać swój dokument tożsamości, nie składały w tej chwili wniosku.

 W celu uzyskania szczegółowych informacji prosimy o skontaktowanie się z nami. 

Phone 01270 763100 Email

CVS sú stále schopné poskytovať podporu občanom EÚ, ktorí by chceli podať žiadosť do Pobytovej schémy pre občanov EÚ.

Odporúčame, aby každý, kto hľadá radu alebo informácie týkajúce sa žiadosti o Pobytovú schému EÚ, kontaktoval CVS a my vám poskytneme poradenstvo.

V tejto chvíli Ministerstvo vnútra neakceptuje doklady totožnosti poštou, navyše ich kontaktné strediská na riešenie problémov nie sú plne funkčné a ponúkajú znížené služby. Za týchto okolností je pravdepodobne najlepšie pre tých, ktorí budú musieť odoslať ID, aby momentálne nepodávali žiadosti.

Prosím kontaktujte nás pre viac informácií. Phone 01270 763100 Email

CVS, in partnership with the Citizens Advice service in Cheshire East, has received funding from the Home Office to deliver practical support for vulnerable EU, EEA and Swiss citizens to complete their EU Settlement Scheme applications.

Examples of those who may require additional support include victims of domestic abuse, those with severe mental health conditions, those without a permanent address, and those who are elderly or isolated.   

This is not an exhaustive list and if you or someone you know may have problems completing the application then contact us. 

The support we can provide

We can help an individual complete their application, this includes:

  • Providing advice on the evidence you need for ID and proof of residency
  • Access to mobile and IT equipment to complete the application 
  • Referral onto specialist services if your case becomes more complex 
  • Translation services for those that need them

How to access our support

Individual contact webform

If you are an individual looking for support complete our individual contact form, this provides us with some information about yourself so we can contact you.

Organisation referral webform

If you are an organisation referring an individual 
please complete our organisation referral form


Contact David Johnson, CVS EU Settlement Coordinator

What is the EU Settlement Scheme?

If you are an EUEEA or Swiss Citizen, or their family member and wish to remain in the UK after we leave Europe then you will need to have applied to the Settlement Scheme. 

If you apply and are granted settled or pre-settled status through the scheme you’ll be able to:

  • work in the UK
  • use the NHS
  • enrol in education or continue studying
  • access public funds such as benefits and pensions, if you’re eligible for them
  • travel in and out of the UK

The scheme is now open.

The deadline for applying is 30 June 2021, or 31 December 2020 if the UK leaves the EU without a deal.

Further information on the details of the scheme can be found on the website 

Other Sources of Support

Alongside our programme, the Home Office is providing general support through a contact centre, 

Contact the EU Settlement Resolution Centre helpline if you need help or information about your EU Settlement Scheme application.

EU Settlement Resolution Centre
Telephone: 0300 123 7379

Monday to Friday (excluding bank holidays), 8am to 8pm
Saturday and Sunday, 9:30am to 4:30pm

EU Settlement Scheme contact form
Find out about call charges

You can get Assisted Digital support to use the EU Settlement Scheme online application form if you’re in the UK and do not have the appropriate access, skills or confidence to complete the form.

Contact We Are Digital if you need Assisted Digital support Phone: 03333 445 675  Text message: text the word “VISA” to 07537 416 944  Monday to Friday 9am to 6pm , Saturday 9am to 4pm